30 Day Access:
15 modules
Module 1: Introduction to ITIL® – A Bird’s Eye view
Module 2: Service Management as a Practice
Module 3: The ITIL® service lifecycle
Module 4: Generic concepts and definitions
Module 5: Key principles and models
Module 6: Processes (Service Strategy, Service design, Service Transition, Service operation, CSI)
Module 7: Functions
Module 8: Roles
Module 9: Technology and architecture
Module 10: Practice exams (5 Practice Exam, each with 40 questions)
Module 11: True or False Practice (100 Questions/Answers)
Module 12: Fill In the Blanks (150 Questions/Answers)
Module 13: Flashcard Exercise (150 + Questions/Answers)
Module 14: Glossary of Terms
Module 15: Abbreviation
60 Day Access:
15 modules
Module 1: Introduction to ITIL® – A Bird’s Eye view
Module 2: Service Management as a Practice
Module 3: The ITIL® service lifecycle
Module 4: Generic concepts and definitions
Module 5: Key principles and models
Module 6: Processes (Service Strategy, Service design, Service Transition, Service operation, CSI)
Module 7: Functions
Module 8: Roles
Module 9: Technology and architecture
Module 10: Practice exams (5 Practice Exam, each with 40 questions)
Module 11: True or False Practice (100 Questions/Answers)
Module 12: Fill in the Blanks (100 Questions/Answers)
Module 13: Match the Terminology Exercise (150 Questions/Answers)
Module 14: Glossary of Terms
Module 15: Abbreviation
90 Day Access:
15 modules
Module 1: Introduction to ITIL® – A Bird’s Eye view
Module 2: Service Management as a Practice
Module 3: The ITIL® service lifecycle
Module 4: Generic concepts and definitions
Module 5: Key principles and models
Module 6: Processes (Service Strategy, Service design, Service Transition, Service operation, CSI)
Module 7: Functions
Module 8: Roles
Module 9: Technology and architecture
Module 10: Practice exams (6 Practice Exam, each with 40 questions)
Module 11: True or False Practice (100 Questions/Answers)
Module 12: Match the Terminology Exercise (150 Questions/Answers)
Module 13: Fill in the Blanks Exercise (150 Questions/Answers)
Module 14: Glossary of Terms
Module 15: Abbreviation
180 Day Access:
16 modules
Module 1: Introduction to ITIL® – A Bird’s Eye view
Module 2: Service Management as a Practice
Module 3: The ITIL® service lifecycle
Module 4: Generic concepts and definitions
Module 5: Key principles and models
Module 6: Processes (Service Strategy, Service design, Service Transition, Service operation, CSI)
Module 7: Functions
Module 8: Roles
Module 9: Technology and architecture
Module 10: Practice exams (6 Practice Exam, each with 40 questions)
Module 11: True or False Practice (100 Questions/Answers)
Module 12: Match the Terminology Exercise (150 Questions/Answers)
Module 13: Fill in the Blanks Exercise (150 Questions/Answers)
Module 14: Flashcard Exercise (150 + Questions/Answers)
Module 15: Glossary of Terms
Module 16: Abbreviation